Legal
Privacy Statement
Effective October 19, 2026
1. Who We Are
RobotsSwitchboard (the "Service", at robots-switchboard.com) is a software-as-a-service product owned and operated by Bengal Technologies LLC ("Bengal Technologies," "we," "us"), a privately held company based in Kenosha County, Wisconsin, USA. This Privacy Statement explains what personal information we collect through our website and services, why we collect it, and the choices and rights you have.
- Legal entity name: Bengal Technologies LLC (owner and operator of RobotsSwitchboard)
- Registered address: 11212 251st Avenue, Trevor, Wisconsin 53179, USA
- Privacy contact: info@bengaltechnologies.com
For GDPR purposes, Bengal Technologies LLC is the data controller of the personal data described here.
2. Information We Collect
We collect the following personal information. Most of it you provide directly; some is created automatically when you or your agents use the Service.
| Data | Source | CCPA category |
|---|---|---|
| Name and email address | You, when you register or contact us | Identifiers |
| Name, email and organization for an environment your agent registers | You, when you complete a registration | Identifiers; professional information |
| IP address with each sign-in code request (deleted after 24 hours) | Automatically, from your browser | Identifiers |
| Session and sign-in cookies | Automatically, from your browser | Internet activity |
| Activity records: time, outcome and the agent or client behind each tool call, webhook and delivery | Automatically, as you use the Service | Internet activity |
| Content you or your agents store: mappings, encrypted credentials, tool call requests and responses, and webhook events | You, your agents, and vendors whose webhooks you point at us | Depends on what the content contains |
We do not ask for sensitive personal information (such as government IDs, financial account details, precise geolocation, or health data), and we do not knowingly combine your information with data from other sources. Content you or your vendors send through the Service can contain any kind of data; we process it only to provide the Service to you.
We use two essential cookies: _switchboard_key, which holds your session and
protects forms against forgery, and _switchboard_user_remember_me, which keeps
you signed in for up to 60 days. The site remembers your light or dark theme choice in your
browser's local storage. We do not use advertising or analytics cookies.
3. How We Use Your Information
We use your information only to:
- Create and manage your account and provide the RobotsSwitchboard service
- Send service-related communications (account notices, security alerts, support replies)
- Respond to your questions and requests
- Send product updates or marketing emails, only where you have opted in, with an unsubscribe link in every message
- Comply with legal obligations and protect our rights
We do not sell your personal information, use it for targeted advertising, or use it for automated decision-making that produces legal or similarly significant effects.
4. Legal Bases for Processing (GDPR / UK GDPR)
If you are in the European Economic Area or the United Kingdom, we rely on the following legal bases under Article 6 GDPR:
| Purpose | Legal basis |
|---|---|
| Creating and managing your account; providing the service | Performance of a contract — Art. 6(1)(b) |
| Service and security communications; responding to requests | Legitimate interests — Art. 6(1)(f) (operating and securing our service) |
| Marketing emails | Consent — Art. 6(1)(a); you may withdraw at any time |
| Record-keeping required by law | Legal obligation — Art. 6(1)(c) |
Where we rely on consent, withdrawing it does not affect processing carried out before withdrawal. Where we rely on legitimate interests, you may object (see Section 8).
5. Third-Party Sharing
We do not sell, rent, trade, or share your personal information with third parties for their own marketing or any other independent purpose.
We disclose your information only where:
- Required by law — to comply with a subpoena, court order, or other legal process, or to protect the rights, safety, or property of Bengal Technologies LLC or others
- Business transfer — in connection with a merger, acquisition, or sale of assets, in which case this Statement will continue to apply to your information
- Service providers — vendors that process data on our instructions to run the service: Amazon Web Services, which hosts the Service and its database in the United States (us-east-2) and delivers our email through Amazon SES; and EndPointBlank, which authorizes requests to the Service and where your agents sign in, and to which we send your email address to create or link your EndPointBlank account
- Services you direct us to — the APIs your mappings call, which receive the requests and credentials those mappings send, and the agent platforms you choose as delivery targets (for example, Anthropic), which receive the events we deliver for you
6. Data Retention
We keep your personal information only as long as needed for the purposes in this Statement:
| Data | Retention period |
|---|---|
| Account name and email | While your account is active, plus 30 days after closure |
| Sign-in codes and the IP address that requested them | 24 hours |
| Sign-in sessions | Up to 60 days |
| Activity records and tool call requests and responses | 30 days |
| Webhook event contents | The webhook's retention period (30 days unless you set another); a record that the event arrived is kept until you delete the webhook or your account |
| Mappings, credentials, webhooks and delivery targets | Until you or your agents delete them, or your account is closed |
| Marketing list entry | Until you unsubscribe or withdraw consent |
| Support correspondence | 24 months after the request is resolved |
| Records required by law | As long as the applicable law requires |
After the retention period ends, we securely delete or anonymize your information. Backup copies are overwritten within 14 days.
7. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information, including encryption in transit (TLS) and encryption at rest with AES-GCM for credentials, tool call requests and responses, and webhook events. Stored credentials are never returned by the Service. No method of transmission or storage is completely secure, but we work to protect your data and review our practices regularly.
If a breach affects your personal information, we will notify you and any required authorities as required by law.
8. Your Rights Under GDPR / UK GDPR
If you are in the EEA or UK, you have the right to:
- Access — get a copy of the personal data we hold about you (Art. 15)
- Rectification — correct inaccurate or incomplete data (Art. 16)
- Erasure — ask us to delete your data (Art. 17)
- Restriction — ask us to limit how we use your data (Art. 18)
- Portability — receive your data in a structured, machine-readable format (Art. 20)
- Objection — object to processing based on legitimate interests or for direct marketing (Art. 21)
- Withdraw consent — at any time, without affecting earlier lawful processing (Art. 7(3))
- Complain — lodge a complaint with your local supervisory authority (Art. 77)
We respond within one month of a verified request, extendable by two months for complex requests. Requests are free unless manifestly unfounded or excessive.
9. Your Rights Under the CCPA/CPRA and Other US State Laws
If you are a California resident (or a resident of another state with a comprehensive privacy law), you have the right to:
- Know what personal information we collect, use, and disclose
- Delete personal information we collected from you, subject to legal exceptions
- Correct inaccurate personal information
- Opt out of sale or sharing — we do not sell or share personal information for cross-context behavioral advertising, so there is nothing to opt out of
- Limit use of sensitive personal information — we do not ask for it
- Non-discrimination — we will not treat you differently for exercising your rights
In the past 12 months we collected the categories in Section 2, for the purposes in Section 3, and did not sell or share them. You may use an authorized agent; we may ask for proof of authorization. We respond within 45 days, extendable once by 45 days.
How to submit a request: email info@bengaltechnologies.com.
10. International Data Transfers
Bengal Technologies LLC is based in the United States, and your information is stored and processed in the US. If you access our service from outside the US, your data will be transferred to the US. For EEA/UK users, we rely on Standard Contractual Clauses to protect these transfers.
11. Children's Privacy
Our service is not directed to children under 13 (or 16 in the EEA), and we do not knowingly collect their personal information. If we learn we have, we will delete it promptly.
12. Changes to This Statement
We may update this Statement from time to time. We will post the revised version with a new effective date and, for material changes, notify you by email before they take effect.
13. Contact Us
Questions or requests about this Statement or your personal information:
- Email: info@bengaltechnologies.com
- Mail: Bengal Technologies LLC, Attn: RobotsSwitchboard Privacy, 11212 251st Avenue, Trevor, WI 53179, USA
Wisconsin residents may also contact the Wisconsin Department of Agriculture, Trade and Consumer Protection about consumer-protection concerns.